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Cuero Emergency Notification System

FirstCall Interactive Network Emergency Notification System

ADVANTAGES OF FIRSTCALL

• No equipment or data to maintain
• 24-hour operation center featuring live operators
• 24-hour technical support
• Certified Emergency Manager on staff
• Circuits only used for emergency notifications
• TDD/TTY Compatible
• Phone numbers updated quarterly
• 911 service is source of phone numbers
• Spanish translation available from FirstCall
  • immediate, on-the-fly translation from Language Line
• Fixed list notification of essential personnel
  • Call lists established by priority of need for incident
• Notification by landline, cell phone, pager, fax, and e-mail
• Pager notification is both alpha and numeric
• 3 notification numbers per household
• Provide additional numbers by 1-800 number, e-mail, and web site
• Interactivity
  • Gather information from message recipients
  • Standard two-digit response
  • More complicated interactive messages can be sent out to gather up to five individual two-digit responses
    • Utilize for shelter-in-place residents
    • Employee return to work response time

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